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System Maintenance

In order to provide excellent service, the Bank will carry out scheduled system upgrade and maintenance as per the timetable below. During the scheduled maintenance period, selected services will be affacted. Should there be any inconvenience caused, please accept our apologies.

Channel

Expected Downtime

Affected Services*

Personal Mobile Banking

Sunday, 11 December 2022 from 2:00am to 7:00 am

New Customer Account Opening

ATM

Sunday, 4 December 2022 from 5:00 am to 7:30 am

Debit Card

All Channel

Sunday, 4 December 2022 from 5:00am to 8:00am

Credit Card

Internet Banking

From 3 December 2022 (Saturday) 9:00 am to 4 December 2022 (Sunday) 9:00 pm
From 10 December 2022 (Saturday) 9:00 am to 11 December 2022 (Sunday) 9:00 pm

E - Cheque, Electronic Bill Presentment and Payment

Internet Banking, Mobile Banking, FPS

Sunday, 04 December 2022 From 4:05 a.m to 5:25 a.m

FPS Service

Personal Mobile Banking, ATMs

Friday, 9 September 2022 till further notice

ICBC Cardless Withdraw

*The scheduled maintenance period will be subject to change without further notice. If you have any questions, please feel free to contact our Customer Services Hotline on (852) 218 95588 during office hours.